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Snaphats.com Return Policy
Snaphats accepts returns for refunds up to 10 days after a shipment has arrived to you. Returns will be processed after the warehouse has inspected items and declares the items are in their original condition. Please allow 7 business days from when it is delivered for your return to be processed. All returns requests must be authorized by Snaphats before shipping. Please send a return request to firstname.lastname@example.org with purchase order number and specific items requesting to be returned. All articles that belong to the same order must be returned to us at the same time in one single shipment. Pack and securely seal the merchandise in the original package. Send pre-paid and insured to:
5307 E Mockingbird Lane, Suite 140
Dallas, TX 75206
We will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. When your return is received and is deemed to be in original condition, we will credit the same account with which the original purchase was made. We will process your return as soon as possible but please allow up to 2-weeks for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.
Here is a list of general return rules:
• You may return an item within the first 10 days after receipt (as shown by the carrier proof of delivery), so long as the items are in the original condition. for a full refund. No refunds or exchanges are available for sale items.
• Products must be in the condition you received them and in the original box and/or packaging.
• Any electronic product that has been opened and/or used cannot be returned unless the unit was received defective.
• A separate box should be used to ship shoes/sneakers back with the original box inside. The Original box cannot be used as packaging for shipping.
• Items worn, with stains cannot be returned. If you do ship such items, Snaphats will not be responsible for processing and returning such items.
• Shipping & handling is not refundable for returns.
• Gift Certificates are not refundable